Once you have included peer workers in your organisation, you need to make sure they have the opportunities and training they need to perform well in their role.
Employee development includes the acquisition of knowledge, skills and behaviours that improve a peer worker’s capability to meet changes in job requirements and in client and customer demands. Employee development also includes career planning and performance management and review.
Peer workers, while having a range of professional skills, typically undertake professional competency training gained through vocational education.
Recruit and develop
The key thing to remember when employing peer workers is that good human resource management practice makes the workplace good for all employees.
Performance management covers day-to-day supervision, professional reviews and career development.