Starting a peer workforce

Fay Jackson, General Manager Inclusion, RichmondPRA, with colleagues

Starting a peer workforce

Effective human resource management is essential to the process of developing and implementing your peer workforce.

The key thing to remember when employing peer workers is that good human resource management practice is good for everyone. If you have resourcing systems and policies already in place you have the basic building blocks for successfully recruiting and supporting peer workers.

7 templates

3 checklists

5 factsheets

Assessing your readiness

Assessments should include several items: Define your purpose, Scope your plan, Readiness for change, Cultural readiness, Critical success factors.

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Review and plan

Planning should include engaging stakeholders, profiling teams and workforce, and defining peer worker roles.

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Manage change

Implementing a peer workforce will inevitably mean change for your organisation.

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Recruit and develop

The key thing to remember when employing peer workers is that good human resource management practice makes the workplace good for all employees.

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Manage performance

Performance management covers day-to-day supervision, professional reviews and career development.

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Evaluate and revise

Monitoring and reviewing your Peer Workforce Plan is an ongoing activity.

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